Consumer Information
State Authorization – For Online Students from States Other Than California
The U.S. Department of Education requires that any U.S. college or university offering online or distance programs to citizens in a state where it is not physically located to meet those other states’ requirements to legally offer postsecondary, online education to their residents. The regulations for authorization vary from state to state.
American Heritage University of Southern California is located in California and can currently offer online programs to students residing in the following U.S. states and territories either through licensure, authorization, or Exemption:
- Alaska Commission on Postsecondary Education – Exempt
- Arizona State Board for Private Postsecondary Education – Exempt
- California Bureau for Private Postsecondary Education – Authorized
- Colorado Department of Higher Education, Commission on Higher Education – Exempt
- Florida Commission for Independent Education – Exempt
- Hawaii Postsecondary Education Authorization Program – Exempt
- Idaho State Board of Education – Exempt
- Illinois Board of Higher Education – Exempt
- Indiana Board for Proprietary Education – Exempt
- Kansas Board of Regents – Exempt
- Kentucky Council on Postsecondary Education – Exempt
- Louisiana State Board of Regents – Exempt
- Maine Department of Education – Exempt
- Mississippi Commission on College Accreditation – Exempt
- Missouri Department of Higher Education- Exempt
- Montana Board of Regents, Office of Commissioner of Higher Education – Authorized
- Nebraska Coordinating Commission for Postsecondary Education – Exempt
- Nevada State Commission on Postsecondary Education – Exempt
- New Hampshire Department of Education, Higher Education Commission – Exempt
- New Jersey Secretary of Higher Education – Exempt
- Board of Governors for the University of North Carolina – Exempt
- North Dakota State Board of Higher Education – Exempt
- Ohio Board of Regents – Exempt
- Oklahoma State Regents for Higher Education – Exempt
- Pennsylvania Department of Education – Exempt
- South Carolina Commission on Higher Education – Exempt
- South Dakota Secretary of State – Exempt
- Tennessee Higher Education Commission – Exempt
- Texas Higher Education Coordinating Board – Exempt
- Utah Division of Consumer Protection – Exempt
- Vermont Agency of Education – Exempt
- Virginia State Council of Higher Education – Exempt
- Washington Higher Education Coordinating Board – Exempt
- West Virginia Higher Education Policy Commission – Exempt
- Wyoming Department of Education – Exempt
If you are a U.S. citizen, do not reside in California, and are thinking about enrolling in an AHUSC online program, we urge you to review the regulations regarding authorization of your specific state. If you become an AHUSC student and subsequently move to a new state, to avoid any interruptions in your enrollment status, you are responsible for ensuring AHUSC’s program is approved in the new state. Rules and regulations vary by state and could change at any time. All students must update AHUSC records regarding a change of address especially if moving to a different state. You may download the Change of Contact Information Form.
Students and members of the public may file an external complaint with the designated state regulatory agency:
| Alaska Alaska Commission on Postsecondary Education P.O. Box 110505 Juneau, AK 99811-0505 907.465.6741 http://acpe.alaska.gov/consumerprotection | Arizona Arizona State Board for Private Postsecondary Education 1740 West Adams Street, Suite 3008 Phoenix, AZ 85007 602.542.5709 https://ppse.az.gov/complaint |
| California Bureau for Private Postsecondary Education PO Box 980818 W. Sacramento, CA 95798-0818 888.370.7589 or 916.431.6959 http://www.bppe.ca.gov | Colorado Department of Higher Education 1600 Broadway Rd., Suite 2200 Denver, CO 80202 303.862.3001 http://highered.colorado.gov/Academics/Co mplaints/default.html |
| Florida Commission for Independent Education 325 W. Gaines St., Suite 1414 Tallahassee, Florida 32399-0400 888.224.6684 http://www.fldoe.org/policy/cie/file-acomplaint.stml | Hawaii Hawaii Postsecondary Education Authorization Program PO Box 541 Honolulu, HI 96809 808.586.7327 http://cca.hawaii.gov/hpeap/studentcomplaint-process/ |
| Idaho Idaho State Board of Education Attn: State Coordinator for Private Colleges and Proprietary Schools P.O. Box 83720 650 W. State St, Suite 307 Boise, ID 83720-0037 208.334.2270 https://boardofed.idaho.gov/ | Illinois Illinois Board of Higher Education 431 E. Adams, 2nd Floor Springfield, IL 62701-1404 217.557.7359 www.ibhe.org |
| Indiana Indiana Commission for Higher Education 101 W. Ohio St, Suite 300 Indianapolis, IN 46204 317.464.4400 https://www.in.gov/bpe/2329.htm | Kentucky Kentucky Council on Postsecondary Education 1024 Capital Center Dr., Suite 320 Frankfort, KY 40601-8204 502.573.1555 http://cpe.ky.gov/ Office of the Attorney General Capitol Suite 118, 700 Capitol Ave. Frankfort, KY 40601-3449 http://ag.ky.gov/Pages/default.aspx |
| Louisiana Louisiana Board of Regents 1201 N. Third St., Suite 6-200 Baton Rouge, LA 70802 225.342.4253 http://www.regents.la.gov/ Louisiana Attorney General Office, Consumer Protection Section P.O. Box 94005 Baton Rouge, LA 70804 225.326.6465 https://www.ag.state.la.us/Page/ConsumerDispute | Maine Maine State Board of Education 23 State House Station Augusta, ME 04333-0023 207.624.6600 Maine Attorney General Consumer Protection Division 6 State House Station Augusta, ME 04333 207.626.8800 http://www.maine.gov/ag/consumer/complai nts/complaint_form.shtml |
| Massachusetts Massachusetts Board of Higher Education One Ashburton Place, Room 1401 Boston, MA 02108 617.994.6950 https://www.mass.edu/forstufam/complaints/ complaints.asp | Mississippi Mississippi Commission on College Accreditation 3825 Ridgewood Rd. Jackson, MS 39211 601.432.6198 http://www.mississippi.edu/mcca/downloads /studentcomplaintform.pdf |
| Missouri Missouri Department of Higher Education 205 Jefferson Street Jefferson City, MO 65201 800.473.6757 http://dhe.mo.gov/documents/POLICYONC OMPLAINTRESOLUTIONreviseddraft.pdf | Montana Montana Board of Regents Office of Commissioner of Higher Education 560 N. Park Ave P.O. Box 203201 Helena, MT 59620 406.449.9124 Montana Department of Justice Office of Consumer Protection 555 Fuller Ave Helena, MT 59620 406.444.4500 https://dojmt.gov/consumer/consumercomplaints/ |
| Nebraska Coordinating Commission for Postsecondary Education PO Box 95005 Lincoln, NE 68509-5005 402.471.2847 https://ccpe.nebraska.gov/ Nebraska Attorney General, Consumer Protection Division 2115 State Capitol Lincoln, NE 68509 402.471.2683 https://ago.nebraska.gov/consumerprotection | Nevada Nevada Commission on Postsecondary Education 8778 So. Maryland Parkway, Suite 115 Las Vegas, NV 89123 702.486.7330 http://cpe.nv.gov http://cpe.nv.gov/Students/Students_Home/ |
| New Hampshire New Hampshire Department of Education 101 Pleasant Street Concord, NH 03301 603.271.3494 https://www.education.nh.gov/ | New Jersey Office of the Secretary of Higher Education 1 John Fitch Plaza 10th floor, PO Box 542 Trenton, NJ 08625-0542 609.292.4310 https://www.state.nj.us/highereducation/OS HEComplaintInstructions.shtml |
| North Carolina Postsecondary Education Complaints c/o Student Complaints University of North Carolina System Office 910 Raleigh Rd. Chapel Hill, NC 27515-2688 919.962.4558 https://www.northcarolina.edu/complaints | North Dakota North Dakota University System 2000 44th St. SW, Suite 301 Fargo, ND 58103 701.328.2960 https://ndus.edu/ |
| Ohio Ohio State Board of Career Colleges and Schools 30 East Broad St, Suite 2481 Columbus, OH 43215 877.275.4219 https://scr.ohio.gov/ Ohio Attorney State General, Consumer Protection Section 30 E. Broad St., 14th Floor Columbus, OH 43215-3400 http://www.ohioattorneygeneral.gov/Individ uals-and-Families/Consumers/File-AComplaint.aspx | Oklahoma Oklahoma State Regents of Higher Education 655 Research Pkwy, Suite 200 Oklahoma City, OK 73104-3603 405.225.9100 https://www.okhighered.org/ Oklahoma Office of the Attorney General, Consumer Protection Unit 313 NE 21st Street Oklahoma City, OK 73105 http://www.oag.ok.gov/consumerprotection-unit1 |
| Pennsylvania Pennsylvania Department of Education 333 Market St. Harrisburg, PA 17126-0333 717.783.8228 https://www.education.pa.gov/Postsecondar y-Adult/CollegeCareer/Pages/StudentsComplaints.aspx | South Carolina South Carolina Commission on Higher Education 1122 Lady St., Suite 300 Columbia, SC 29201 803.737.3918 http://www.che.sc.gov/CHE_Docs/Academi cAffairs/License/Complaint_procedures_and_form.pdf |
| South Dakota Secretary of State Capitol Building 500 E. Capitol Ave., Ste 204 Pierre, SD 57501-5070 605.773.3537 https://sdsos.gov/default.aspx South Dakota Office of Attorney General Division of Consumer Protection 1302 E. Hwy 14 Suite 3 Pierre, SD 57501-8053 605.773.4400 https://atg.sd.gov/complaintform.aspx | Tennessee Tennessee Higher Education Commission 404 James Robertson Pkwy, Suite 1900 Nashville, TN 37243 615.741.3605 https://www.tn.gov/thec/bureaus/studentaid-and-compliance/postsecondary-stateauthorization/request-for-complaintreview.html |
| Texas Texas Higher Education Coordinating Board 1200 E. Anderson Lane Austin, TX 78752 512.427.6101 http://www.thecb.state.tx.us/index.cfm?obje ctid=989FE9A0-2213-11E8-BC500050560100A9 | Utah Utah Division of Consumer Protection 160 East 300 South Salt Lake City, UT 84111 801.530.6601 consumerprotection@utah.gov http://consumerprotection.utah.gov/complai nts/index.html |
| Virginia State Council of Higher Education for Virginia James Monroe Building 101 N. Fourteenth St. Richmond, VA 23219 804.225.2600 https://www.schev.edu/index/students-andparents/resources/student-complaints | Washington Washington Student Achievement Council 917 Lakeridge Way SW Olympia, WA 98502 360.753.7800 http://wsac.wa.gov/protecting-educationconsumers |
| Wyoming Wyoming Department of Education 122 W. 25th St, Suite E200 Cheyenne, WY 82002 307.777.7675 https://edu.wyoming.gov/blog/2018/12/06/st udent-complaint-form |
School Performance Fact Sheets
Attrition Rates
Attrition rates are the number of students who leave any of their enrolled program of study before it has concluded. It used as a performance indicator of higher education providers. To maintain the effectiveness of offered programs, the university seeks to maintain the following attrition rate:
Student Satisfaction Survey Results
- Student Satisfaction Rates
- Alumni Satisfaction Rates
Notice to Prospective Degree Program Students
This institution is provisionally approved by the Bureau for Private Postsecondary Education to offer degree programs. To continue to offer this degree program, this institution must meet the following requirements:
- Become institutionally accredited by an accrediting agency recognized by the United States Department of Education, with the scope of the accreditation covering at least one degree program.
- Achieve accreditation candidacy or pre-accreditation, as defined in regulations, by May 6, 2024, and full accreditation by May 6, 2027.
If this institution stops pursuing accreditation, it must:
- Stop all enrollment in its degree programs, and
- Provide a teach-out to finish the educational program or provide a refund.
An institution that fails to comply with accreditation requirements by the required dates shall have its approval to offer degree programs automatically suspended.
Institutional Representative Initials:______ Student Initials:______
Date: ________________ Date: ______________.
Note: In order to enroll in this program, a student will be required to initial this disclosure in their Enrollment Agreement
Filing a Complaint about our Institution
A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education using any of the following options:
- Phone: Students can file a complaint by calling (888) 370-7589
- Online: Students can file a complaint by submitting their complaint online at https://connect.bppe.ca.gov/#/submitcomplaint
- Form: Students can file a complaint by completing a form online which can be obtained on the bureau’s internet Web site: https://www.bppe.ca.gov/forms_pubs/complaint.pdf
- Email: An email can also be sent to: enforcement@dca.ca.gov
- In Writing: Students can choose to write to Bureau for Private Postsecondary Education, P.O. Box 980818, West Sacramento, CA 95798-0818
For more information, please visit the Bureau’s website, https://www.bppe.ca.gov/enforcement/complaint.shtml