Student Services
Where to turn when you need a helping hand
Student services plays an integral part in fulfilling AHUSC’s mission to provide higher education to a culturally diverse community of adult-learners and prepare them with critical perspectives and contemporary skills based on Christian values. Through a foundation of driven staff and accessible tools, this area of our institution provides the infrastructure to the educational processes and compliments the instructional and administrative sections of the university by striving to provide seamless access and support to the quality education our faculty and staff provide.
Student Resources are available
Overall, student service is responsible for the vision and leadership of a student’s entry into the program, academic cycle, and the student’s exit from the program. Here, you will find a ton of helpful resources to guide you through your educational journey.
Admission Resources
Distance Learning Education Requirements
AHUSC Online courses require students to use Populi Learning Management System on a weekly basis throughout the program. In order to ensure that students can access their course content in Populi without problems, students should comply with the following technical requirements. Failure to meet these standards means that AHUSC IT support may not be able to resolve technical issues a student might encounter
Device | Desktop computer Laptop Android Device (Phone or Tablet) Apple iOS Device (Phone or Tablet) | |
Operating System | Windows Operating System 7, 8, 8.1, or 10 Mac OS X
| |
Hardware | A processor of 2 GHz or faster 4 GB RAM or greater | |
Browsers Note: Always upgrade to the latest version |
| |
Internet Connection | Cable or DSL connection is necessary for an optimal online experience wireless internet connections are not recommended Dial-up internet connections are not supported | |
Adobe Reader | The latest version of Adobe Reader: https://get.adobe.com/reader/ | |
Microsoft® Office 2013 or later | Microsoft® Office 365 AHUSC students and faculty can download Office 365 for free:
Note: Users with Chromebooks will need to use the Web-based version of Microsoft tools. |
Distance Education Definition
AHUSC defines Distance Education as a form of education in which the main elements include physical separation of teachers and students during instruction and the use of various technologies to facilitate student-teacher and student-student communication. Learning will take place through:
- Online conferences through technology mean; ZOOM and AHUSC’s Learning Module System (LMS) powered by Populi
- Pre-recorded video lectures
- PowerPoint Presentations
- Online chat sessions
All of AHUSC program offerings are completely online. Course work including assignments, quizzes, discussions, and examinations in the programs is available to students in the LMS.
Learning Platforms
American Heritage University of Southern California is located at 9227 Haven Ave, STE 210, Rancho Cucamonga, CA 91730 but does not conduct any lectures with students onsite. The university is primarily accessed through two online platforms for instruction:
- Populi: This is the University’s main Learning Module System (LMS). It is an online platform that runs through all major web browsers that allows the instructors to post assignments, upload documents, upload videos, and a variety of other file types for easy access to the student. A computer capable of going on the internet satisfies the minimum requirement to access the system. Through this platform, students can:
- Upload assignments
- Participate in discussions and chat sessions
- Ask questions from fellow students or instructors
- Upload assignments
- Take tests
- View their grades and academic progress
Access Populi: https://ahusc.populiweb.com/
- ZOOM: The University utilizes ZOOM for real-time face-to-face instructions with student. Using a smartphone equipped with a front-facing camera on Google’s Android OS, Apple’s iOS, a Laptop or a Desktop PC, students can interact with instructors and other students in real-time through chat or video conference.
Access to ZOOM: The unique link to each course’s ZOOM link will be provided through the LMS
Upon successful enrollment into one of our degree programs, the student will be granted access to both platforms along with video orientation on how to use and navigate each platform.
During instruction, the instructor may distribute learning materials electronically as MS Word, MS PowerPoint, MS Excel, Adobe PDF, and Rich Text Format (RTF).
Academic Resources
Learning Resources
Learning resources are texts, videos, software, and other materials that teachers use to assist students to meet the expectations for expected learning outcomes defined by the curriculum. Before any of these learning resources are used in our programs, they have been evaluated and approved by the Curriculum Development Committee (CDC). Evaluation criteria may include curriculum fit, social considerations, and Christian-value-based relevance.
Library Services
The University has embedded a collection of academic research engines that provides students with millions of peer-reviewed and full-text journal, magazine, and newspaper articles, e-books, podcasts, audio, and video resources to support their academic studies from various academic databases, e-Library, Open Access Resources and more. The online library and other resources are more than sufficient to meet the instructional needs of undergraduate, graduate students, and instructors. These databases can be viewed here.
Textbooks Through Cengage
Tuition and fees do not include the cost of books and study materials. AHUSC uses Cengage® Unlimited. Cengage Unlimited is a first-of-its-kind subscription model offering students access to unlimited course materials each semester—all for one low price. Upon subscription, students will have access to all Cengage ®library of online textbooks, study tools, and resource centers. Visit https://www.cengage.com/unlimited/ for more information.
While Cengage Unlimited offers different pricing, AHUSC recommends the $179.99 annual subscription for access to all required textbooks for students enrolled in the undergraduate or graduate programs. This fee is paid directly to the publisher. A credit card is required.
List of Textbooks (With ISBN Numbers)
Student Services Personnel
David Carrasco, Academics
| Pat Ogiamien, Records
|
Contact Us
Don’t be shy. Reach out and we’ll answer any questions you might have.
Downloadable Forms
Students can download any of the following fill-able forms (Adobe® pdf required).
- Graduation Application Forms
- Transcript Request Form
- Leave of Absence Form
- Withdrawal Petition Form
- Grievance Form
- Change of Contact Information Form
- Academic Progress Report Sheet
- Enrollment Agreement Cancellation
- Disability Accommodation Form
Faculty & Staff Directory
Main Campus
9227 Have Ave, STE 210, Rancho Cucamonga, CA 91730
General: info@ahusc.net
Admissions: admissions@ahusc.net
Technical Support: support@ahusc.net
Registrar: registrar@ahusc.net
Telephone: (909) 884-9000
Fax: (909) 466-8077
Office Staff Contact Info & Office Hours | |||
Department | Phone | Availability (M – F) | |
General Information | (909)884-9000 ext. 0 | 9:00 AM – 5:00 PM | |
Admissions | (909)884-9000 ext. 116 | 9:00 AM – 5:00 PM | |
Student Affairs | (909)884-9000 | 12:00 PM – 3:00 PM | |
Administrative Support | (909)884-9000 ext. 114 | 9:30 AM – 2:30 PM | |
Director of Operations | (909)884-9000 ext. 113 | 10:00 AM – 4:00 PM | |
IT Support | (562)646-6318 | 3:00 PM – 7:00 PM | |
Academics | (909)884-9000 ext. 115 | 9:00 AM – 5:00 PM | |
Dean | (909)884-9000 ext. 110 | 10:00 AM – 3:00 PM | |
Office of the Registrar | (909)884-9000 ext. 113 | 9:00 AM – 5:00 PM |
Career Tools
The University does not currently offer any services related to job placement. However, AHUSC’s Career Services consists of assisting students with resume writing, tips, and interview techniques, advising of job openings, and professional development workshops. The following resources are available:
Career Assessment Tools
There are great career assessment tolls provided on the world wide web. These sites provide tests and assessment tools to make career searching more productive. Each of the sites is free to use without obligation to sign-up for the service:
- Free Student Career Mentoring Sessions: https://mentorstudents.org/
- Capella’s Career Exploration video playlist
- MAPP Career Assessment Site: www.assessment.com
- Ten Free Career Assessment Tools: www.monster.com/career-advice/article/best-free-career-assessment-tools
- O*Net Resource Center: www.onetcenter.org
- Career One Stop: www.careeronestop.org/
- eLearning Planner: http://elearningplanner.learnkey.com
- Career College: http://www.careercolleges.com/career-assessment-test
- Career Fitter: http://careerfitter.com
- California Career Cafe: www.cacareercafe.com
- iSeek Careers: www.iseek.org
- My Next Move: www.mynextmove.org
Note: AHUSC does not have partnership, affiliation, or relationship with any of the sites listed for career assessment tools. Use of any of the website’s tools and resources listed are subject to accepting their respective terms and conditions of use.
Professional Development Workshops
AHUSC provides ongoing opportunities for professional and spiritual development for the growth of faculty, staff, and students. Workshops are scheduled a session in advance. Visit our professional. Here are topics we have covered over the last five years:
- How to start a business
- Creating your own website from scratch
- Make your own business card
- How to overcome the fear of public speaking
- Become an Anchor in your place of employment
- Advanced Microsoft® Word Tips
- Using APA Format
- Mail Merge
- Table of Contents
- Cover Pages
- Using Adobe® PDF Pro
- Problem resolution through PAR
Resume Writing
Below are a few more resources to help you write your resume.
- How to Create a Resume that Gets Noticed
- How to Format and Upload Your Resume for the Online Job Search
- Complete Guide to Writing a Student Resume (13 Tips and Examples)
- Resume Examples
- Resume Template
- How to Write an Effective Resume
- Careers.org Resume Writing Tips
- Purdue Writing Lab
- Monster.com Resume Tips
- Job Hero Resume & Cover Letter Builder
Note: AHUSC does not have a partnership, affiliation, or relationship with any of the sites listed for Resume writing. Use of any of the website’s tools and resources listed are subject to accepting their respective terms and conditions of use.
Resume Samples
Job Search Engines
A job search engine collects job listings from all over the internet to help you find the job that’s right for you. These employment sites can also offer career and job-search advice, employer reviews, and describe different job descriptions or employers:
- Complete Guide to a Job Search: https://uptowork.com/blog/job-search
- After College: www.aftercollege.com/
- Business Week: http://jobs.businessweek.com/a/all-jobs/list/q-mba/l-los+angeles,+ca
- Career Bliss: www.careerbliss.com/
- Career Builder: www.careerbuilder.com/
- College Recruiter: www.collegerecruiter.com/
- Career Rookie: www.careerrookie.com/
- Glass Door: www.glassdoor.com
- Indeed: www.indeed.com
- Idealist: www.idealist.com
- Intern Jobs: www.internjobs.com/
- InternMatch: https://www.wayup.com/
- Internships: www.internships.com
- LinkedIn: https://www.linkedin.com/jobs/?trk=
- Monster: http://career-advice.monster.com/
- Neuvoo: http://neuvoo.com/en
- Simply Hired: www.SimplyHired.com
- USA Jobs: www.USAJobs.com
- Entry Level Jobs: https://local.job-applications.com/
- Business Administrator Jobs: https://universityhq.org/
Note: AHUSC does not have a partnership, affiliation, or relationship with any of the sites listed for Job search engines. Use of any of the website’s tools and resources listed are subject to accepting their respective terms and conditions of use.
Interview Preparation
Preparing for a job interview is very important. Here are a few resources to prepare you and get you started:
- Job Interviews: https://uptowork.com/blog/job-interviews
- Ace the Interview: http://career-advice.monster.com/job-interview/careers.aspx
- Interview Q&A: www.theladders.com/career-advice
- Interview Advice: https://jobs.theguardian.com/careers/interview-advice/
- How to Prepare for a Job Interview Infographic: http://www.manilarecruitment.com/manila-recruitment-articles-advice/how-to-prepare-for-a-job-interview-infographic/
- Common Job Interview Questions and Best Answers (20 Examples): https://uptowork.com/blog/job-interview-questions-and-answers
- Strengths & Weaknesses Question: https://novoresume.com/career-blog/what-are-your-strengths-and-weaknesses-interview-questions
- Why Do You Want to Work Here? https://novoresume.com/career-blog/why-do-you-want-to-work-here
- Thank You Email After Interview: https://novoresume.com/career-blog/thank-you-email-after-interview
Note: AHUSC does not have a partnership, affiliation, or relationship with any of the sites listed for interview preparation. Use of any of the website’s tools and resources listed are subject to accepting their respective terms and conditions of use.
Official Records, Transcripts, Verifications
Student Verification
This policy applies to all distance education courses or programs offered by American Heritage University of Southern California, beginning with the application for admission and continuing through to a student’s graduation, transfer, or withdrawal from study. The purpose of this policy is to ensure that AHUSC operates in compliance with the provisions of the United States Federal Higher Education Opportunity Act (HEOA) concerning the verification of student identity in distance education.
The HEOA requires that institutions offering distance education or correspondence courses, or programs have processes in place to ensure that the student registering for a course is the same student who participates in the course or receives course credit. The Act requires that institutions use one of the following three methods:
- A secure login and passcode;
- Proctored examinations; and
- New or other technologies and practices that are effective in verifying student identification.
Compliance
The Populi system is the University’s authentication and security measure to ensure that accounts are managed more securely across the LMS. All students of the university are provided a username and passcode to access Populi for secure access to University’s Learning Management System (LMS). New students receive their LMS access after completing all required admission steps.
Students are responsible for providing their complete and identity information in any identification verification process. It is against University policy for a user to give someone his or her password or to allow others to use his or her account.
The University uses Populi as its LMS. The LMS integrates with University authentication services to ensure appropriate and secure student access to courses. All users of the University’s LMS are responsible for maintaining the security of the LMS and passwords, or any other access credentials as required. Attempting to discover another user’s password or attempts to gain unauthorized access to another person’s files or email is prohibited.
In addition, the University provides instructors access to class rosters that includes student photos associated with their name and account. The LMS also provides student photos associated with their account and this is visible in areas of the course including the discussion. Live Chat of students interacting in the course is also a feature of the LMS. As technology and personal accountability are not absolute in determining a student’s identity, faculty members are encouraged to use these technologies and to design courses that use assignments and evaluations that support academic integrity.
American Heritage University of Southern California complies fully with the provisions of the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. 1232g. This act protects the privacy of student information in distance education by requiring, with certain limited exceptions, that the student’s consent must be obtained before disclosing any personally identifiable information in the student’s education records. Additional information on FERPA and student record access can be found at: http://www.ahusc.net/student-privacy.html
Transcripts
An official transcript of a student’s academic record is issued only upon the student’s written, signed request. Transcripts submitted to the University for admission or credit transfer become the property of the University and cannot be returned to the student, copied or forwarded to other institutions.
Request Your Official Printed Transcripts via AHUSC Website
Please use this Transcript Request Form located on the school’s website to request transcripts. AHUSC will only release official transcripts to students who meet the following conditions:
- The student has completed the program from our BBA or MBA program. (BBA + MBA program only through one of our international affiliates).
- The student has downloaded and completed Transcript Request Form that includes their signature. This form must be emailed to registrar@ahusc.net
- Call to pay applicable processing fees
- All financial obligations have been paid to the university
Your Official Electronic Transcripts via Populi
Students can request their official transcripts through Populi. The steps are as follows:
- Login into Populi: https://ahusc.populiweb.com
- Navigate to your student profile
- Click on “Transcript Actions” and choose “Request Official Transcripts”
- On the Delivery Method, select “Print and Email”
- Enter the recipient’s name and address and pay the applicable processing fee
Request to Your Official Transcripts Emailed to an Institution
Populi supports electronic transcripts. This option allows you to have your official transcripts sent directly to another institution via email and password. The steps are as follows:
- Login into Populi: https://ahusc.populiweb.com
- Navigate to your student profile
- Click on “Transcript Actions” and choose “Request Official Transcripts”
- On the Delivery Method, select “Email”
- Enter the recipient’s email address and pay the applicable processing fee
All financial obligations have been paid to the university
Student Surveys
The student satisfaction survey collects in-depth data of a student’s satisfaction with AHUSC. This survey consists of multiple question types that collect feedback about multiple aspects of the school that can help us improve our educational offerings, faculty, staff, and student services. The survey was created by experts and leaders in the education sector that have an understanding of the metrics that define the success of a school. It contains questions that collect data about the reference ability of the school, grading or rating questions that encompass various parameters of the school as well as feedback about the academic advisor and other school staff.
Student Rights & Responsibilities
In accordance with our Non-Discrimination Policy and commitment to bringing equal and accessible high-quality education to all of our students, we have adopted the Americans with Disabilities Act’s (ADA) definition which defines a person with a disability as a person who has a physical or mental impairment that substantially limits one or more major life activity.
Who is Eligible?
- Students with physical disabilities
- Students with chronic illnesses
- Students with learning disabilities
- Students with mental health issues
- Students with emotional disabilities
- Students with temporary disabilities, ex. pregnancy, major surgery, major injury, concussion, etc.
Accommodations AHUSC provides reasonable accommodations in compliance with local, state and federal law. To receive accommodations through AHUSC, a prospective student is required to self-elect to disclose their disability during their application to any of our programs and follow the steps to receive accommodations. Approved accommodation requests submitted after courses have begun will be effective as of the date your completed request was received by our Student Services Department.
AHUSC understands that disabilities can come after enrollment into any of our programs. In such instances, students can use this Disability Accommodation Request Form to complete an Accommodation Request.
Housing Information
The university does not own or operate any dormitory facilities. However, there are over 115 apartment rentals within 15 miles of the University including one less than a mile away from our main location at 9227 Haven Ave, STE 210, Rancho Cucamonga, CA 91730. For listings of apartments in the city of Rancho Cucamonga, California, please visit: https://www.apartments.com/rancho-cucamonga-ca/
WE DO NOT ASSIST STUDENTS WITH FINDING HOUSING OR RENTAL PROPERTIES.
The estimated cost of rental ranges between $1650 to $4675 at the time this catalog was last updated.
Tutoring Support Staff
Dr. Ray Briggs, Adjunct Faculty
Dr. Briggs received his Ph.D. in experimental psychology from Cornell University. He is the Chief Scientific Officer of SCIQ, a system integration and development company located in South Pasadena, California. He is currently involved in evaluation, applied research, and development activities related to the digital capture of retinal images. His early research involved the analysis of confusion matrices, visual distinctive features, and cognitive decision strategies. He has worked on business and systems problems involving the hotel industry, State of California POST and DMV, U.S. Military pilots, ophthalmic instrument manufacturers, and developers of commercial driving simulators. Dr. Briggs has been associated with a number of institutions as adjunct faculty; and he has authored numerous articles and publications.
Farooq Khan, Professor
Mr. Farooq Khan received an M.B.A. from Western Michigan University, Kalamazoo, Michigan, an M.S. in Mechanical Engineering from Middle Eastern Technical University Ankara, Turkey, and a B.S. in Mechanical Engineering and B.S. in Physics from the Middle Eastern Technical University, Ankara, Turkey. Mr. Khan held management and executive positions in engineering and manufacturing companies. He has expertise in R&D, engineering and operations management, manufacturing, and quality management.
David Carrasco, Adjunct Faculty
B.A. Cal State University, Long Beach
M.B.A. Keller Graduate School of Management, Pomona, California
Graduation Requirements
You are eligible to graduate if you meet the following conditions:
Bachelor of Business Administration (BBA): For a student to graduate with their BBA, they must:
- Apply for graduation
- Complete the required core courses offered and any other additional courses required
- Finish their studies with a cumulative grade point average of 2.0or greater.
- Complete the End of Program survey so that we gain your feedback on how we can improve your program
- Satisfy all financial obligations
Master of Business Administration (MBA): For a student to graduate with their MBA, they must
- Apply for graduation
- Complete the required core courses offered and any other additional courses required
- Finish their studies with a cumulative grade point average of 3.0or greater.
- Complete the End of Program survey so that we gain your feedback on how we can improve your program
- Satisfy all financial obligations.
- If you haven’t already graduated or applied to graduate, make sure you apply to graduate no later than the first week of June each year. If you have questions, please call (909)884-9000 ext. 112.
- Make the June deadline to have your name printed in the Commencement program. This applies to all eligible Bachelor’s and Master’s students. Students who do not wish to be listed in the Commencement program should contact the Office of the Registrar at (909) 884-9000.
- Please check with family to determine ticket needs. Let us know who is coming to celebrate with you before the June deadline.
- Review Cap and Gown information as stated on the graduation application form.
- After completing the steps above, you will need to pay your graduation fees. The fees are set as follows:
AHUSC Graduation Fees | ||
Description | Cost | What is Included |
Bachelor of Business Administration (BBA) | Registration Form(PDF) | $250 | Cap & Gown, Official Transcripts (One copy), Diploma Certificate, Diploma Cover, and Award Letter |
Master of Business Administration (MBA) | Registration Form(PDF) | $250 | Cap & Gown, Official Transcripts (One copy), Diploma Certificate, Diploma Cover, and Award Letter |
Bachelor of Business Administration (BBA) & Master of Business Administration (MBA) | $500 | Cap & Gown, Official Transcripts (One copy of each), Diploma Certificate, Diploma Cover, and Award Letter |